We are booking agency and we will make enquiries to transport companies on your behalf. It is up to you, the client, to inform us should you not wish to use any particular company before confirmation of booking.
On receipt of your enquiry we will endevour to provide you with a quote as soon as possible - the number of quotes you receive will vary depending on the number of transport companies that come through your way that are working in conjunction with us and are competitive in the quotes given to us for you.
Specialised transport needs or transport in more remote areas may take more time to organise.
Sometimes it is not possible to organise direct travel with the one company, and horses are required to be transferred (from one truck to another). Any costs associated with this lay over are the responsiblility of the client, we will try to advise you of this possiblilty when booking/quoting.
Most of the transport companies we have used ourselves, and found them to have a high professional standard, however we can not guarantee any standards. We are not responsible for any losses that may occur as a result of your horse/s being transported.
All quoted travel times are approximate. We are not responsible for any losses incurred as a result of late arrival/departure or non pick up or delivery of you horse/s.
We strongly recommend all clients carry their own insurance for their horses. We do not provide insurance nor are not responsible for any injury or loss that may howsoever occur.
All transport costs must be paid to us via PAYPAL, cheque, money order or by Direct Debit BEFORE you horse will be picked up. Your booking will not be confirmed with any transport companies until payment is cleared. Please allow time for your payment to clear (consult your bank for more details). You will receive an email from us once your payment has been processed and you booking is confirmed with the transport company. We collect a nominal booking fee from each transport used.
We will be primarily using email to contact you, so a valid email address must be provided. If you have difficulty using email or dont have an email account your enquiry should be directed to Jason Allen 0429 802 213, we are happy to accommodate your needs.
If you have any other enquires regarding horse transport, no matter how big or small, please contact Jason on 0429 802 213, please leave a message if you get no response.
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